Securus Mobile redefines communication for families and friends of incarcerated individuals, offering streamlined access to video visits, prepaid calls, and creative messaging tools. Designed by Securus Technologies, this Android app combines user-friendly controls with robust security, making remote connections seamless across correctional facilities.
Features of Securus Mobile:
✨ Video Connect Mastery
Schedule high-quality video sessions globally, sync visits with your calendar, and test connection speeds beforehand for uninterrupted interactions.
đź’ł Financial Flexibility
Manage prepaid accounts (AdvanceConnect) for calls, fund inmate tablets for entertainment, or auto-replenish credits via AutoPay—all within the app.
📸 Messaging Innovations
Send photos, eCards, or 30-second VideoGrams. Use Snap n’ Send for instant selfies or bulk attachments (5+ per message) to uplift your loved one.
đź”’ Access Control
Reset passwords instantly via security questions, block unwanted calls, or restrict numbers—putting you in charge of communication boundaries.
Pros of Securus Mobile:
Centralized Management: Handle video visits, calls, and messages in one app, reducing the need for multiple platforms.
Cost Transparency: Track spending per facility, view transaction histories, and set low-balance alerts to avoid surprises.
Real-Time Updates: Receive notifications for scheduled sessions, message replies, or failed payment attempts.
Multi-Platform Support: Sync sessions with Google/Apple calendars and access services via Wi-Fi or cellular data.
Cons of Securus Mobile:
- Learning Curve: First-time users may find the array of features overwhelming without tutorials.
- Facility Limitations: Certain tools (e.g., VideoGrams) aren’t available at all prisons, requiring manual checks.
Behind the Securus Mobile:
Developed by Securus Technologies—a leader in correctional tech since 1986—the app leverages two decades of partnerships with 3,500+ U.S. facilities to ensure compliance and reliability.
Competitive Edge of Securus Mobile:
âś” JPay: Focuses on media sharing (e.g., music, games) but lacks real-time video scheduling.
✔ GTL GettingOut: Offers basic calls/messages but misses Securus’ debit-funded inmate perks.
User Impact
Rated 4.0/5 by 500K+ downloads, users praise its “intuitive video setup” but request smoother payment workflows.
Latest Updates
Android 9.0+ is required since Q2 2023; recent patches enhance encryption for eMessaging and fix calendar sync errors.
Securus Mobile isn’t just an app—it’s a lifeline, transforming rigid prison communication into dynamic, heartfelt exchanges.
